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"I was having a really, really bad day," Ortiz said. "I had a friend come get me and he had to put on his hotspot for me to use my phone, and I said, 'Well, let me just check my emails and my stuff real quick.'"
The email informed Ortiz that she had won $100,000 in the Sept. 9 Multiply the Cash second-chance drawing. Her ticket was chosen from more than 10.9 million entries.
"I looked at it and I dropped my phone," she said. "I was like, 'I don't know if this is real!'"
She said the second-chance drawing gave her a second chance at having a good day.
"I believe in second chances," the winner said. "And now I'm an even bigger believer in second chances! I just think that it is a great opportunity."
Ortiz said her plans for the money include addressing her flat tire problem by buying a new Honda Accord.
"It's going to help us tremendously especially with transportation," she said.