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[VIDEO] Dispatcher who answered Amanda Berry call criticized for being cold

Posted By CAROLINE LEE, UPI.com   |   May 8, 2013 at 5:51 PM   |   Comments

May 8 (UPI) -- When Amanda Berry called 911 after being held captive by her kidnapper, it was the first outside voice she had heard in 10 years. The dispatcher that answered her call has come under fire for being insensitive to her and quibbling on the phone over her address, according to USA Today.

Cleveland officials are reviewing the dispatcher for his terseness and for not staying on the phone with Berry until police arrived at the home. The dispatcher was short with Berry, answering multiple times with "Talk to the police when they get there," and telling her that the police will come when there's an open car -- not immediately.

The call lasted less than two minutes.

© 2013 United Press International, Inc. All Rights Reserved. Any reproduction, republication, redistribution and/or modification of any UPI content is expressly prohibited without UPI's prior written consent.
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