McDonald’s Warilla franchisees Glenn and Katia Dwarte came up with the idea after Mr. Dwarte started serving his parents during their weekly visits to the restaurant. Other customers would ask about getting the same treatment.
''Most of the people who came in decided to try it," Mrs. Dwarte told the Illawarra Mercury.
When McDonald's Australian head, Catriona Noble, visited the franchise, she was served a meal on a plate with utensils and glassware. She then contacted McDonald’s global headquarters in Chicago, who gave the go-ahead to trial table service starting Monday, even going so far as to produce promotional flyers for the event.
Mr Dwarte said for the next month anyone ordering a Grand Angus, Big Mac or Chicken Deluxe meal to eat in on Monday or Tuesday night between 5pm and 8pm could have it delivered to their table on a plate.