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Topic: J.D. Powers

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Business News // 1 decade ago

Bank fees chase customers away

A growing number of U.S. consumers pulled up stakes at their banks and switched to different financial institutions last year, a research firm said.

Business News // 1 decade ago

Cutting brands trimmed GM loyalty

U.S. owners of Saturn, Hummer and Pontiac brand General Motors cars have been courted and even bribed, but many are moving away from GM anyway, data shows.

Business News // 1 decade ago

Auto sales forecasts decline

Automobile industry analysts say they are reducing their sales estimates for 2008 in view of declines so far this year.

Business News // 1 decade ago

Progressive awarded patent on service

Progressive Insurance reported it has received a U.S. patent for one if its services.

Business News // 1 decade ago

GM gets an 'attaboy' from J.D. Powers

General Motors Corp. gained distinction for dependability Thursday in the latest edition of a widely followed vehicle quality survey of 2002 models.

Business News // 1 decade ago

Lexus tops durability study for 8th year

For an eighth straight year, Japan's luxury Lexus tops the list of most durable passenger cars four to five years after purchase, according to a study by J.D. Power and Associates. Buick was the highest ranked U.S.-made brand on the survey based on respon

Business News // 2 decades ago

Study: GM tops Ford in productivity

General Motors Corp. surpassed Ford Motor Co. in overall manufacturing productivity for the first time, posting a 4.5 percent improvement in hours per vehicle a

J.D. Power III (born James David Power on May 30, 1931 in Worcester, Massachusetts) is the founder of the marketing firm J. D. Power and Associates.

He attended Saint Peter-Marian High School. Following graduation from College of the Holy Cross in 1953, Power served four years as a line officer aboard a Coast Guard icebreaker in the Arctic and Antarctic. He subsequently earned an MBA from the Wharton School of the University of Pennsylvania in Finance. He joined Ford Motor Company as a financial analyst and later worked for Marplan as a marketing research consultant for General Motors Corporation’s Buick and GMC truck and coach divisions. Prior to launching J.D. Power and Associates in 1968, Power worked as a marketing research executive for J.I. Case Company, a construction and farm equipment manufacturer, and was director of corporate planning for McCulloch Corporation, a Los Angeles-based engine manufacturer.

Power began conducting customer satisfaction research in 1968 as founder of the marketing information firm J.D. Power and Associates.

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