MCLEAN, Va., Feb. 19 (UPI) -- Credit card company Capital One's new terms of service allow the company to contact cardholders in any way possible, including a visit to the person's residence.
According to their new agreement, Capital One can "contact you in any manner we choose." This includes calls, texts, mail, emails, and even a personal visit at work or home if the cardholder is behind on payments.
The new terms received a lot of response on social media causing the credit card giant to issue a press release on its website, "Capital One does not visit our cardholders, nor do we send debt collectors to their homes or work," says the statement. They company added one exception in the case of secured collateral, such as jet skis, "we may go to a customer’s home after appropriate notification if it becomes necessary to repossess the sports vehicle."
Capital One also said that they understand the confusion and are reviewing their language.