Regulator: Canada's do-not-call is working

Nov. 24, 2011 at 8:42 AM
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OTTAWA, Nov. 24 (UPI) -- Canada's media regulator says its Do Not Call List that blocks telemarketers has reduced consumer complaints by 30 percent.

The Canadian Radio-television and Telecommunications Commission said in a report compiled between March 2010 and March 2011, it received 115,113 complaints about unwanted telemarketing calls, Postmedia News reported.

As of March this year, there were 9.5 million phone or fax numbers registered. There were also 8,478 telemarketers registered with the CRTC, the report said.

The list was created in September 2008 and telemarketing firms in Canada are required to subscribe and avoid calling those on the list. However, UPI in Toronto receives as many as three telemarketing calls from U.S. firms each day, as there is no way to control foreign firms' activities.

There are numerous exceptions that allow telemarketing. Political parties and candidates can call people on the list, as can charities, those selling newspaper subscriptions, as well as market research firms.

During the March annual reporting period, the CRTC levied $1.9 million in fines to telemarketers who contacted people on the list, the report said.

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