EUGENE, Ore., Sept. 3 (UPI) -- An Oregon girl was told by an employee of Rue 21, a youth clothing retailer, she was "too big" to shop in one of their stores, her family said.
Shelby Buster and a friend went to a mall in Eugene, Ore., to spend Buster's birthday money. She said it was the first time she'd gone shopping without her mother, who stayed in the food court while the girls shopped.
After Buster's friend entered the store, she followed but was stopped by an employee who told her she had to leave, she said.
"I walked in and the lady at the front counter said, 'Hey you're too big to be in this store, I need you to leave,'" Buster said.
She and her friend went and got Buster's mother, who returned to the store with the girls, and asked to speak with a manager, KEZI-TV, Eugene, reported Sunday.
"[We] walked back and my mom came back to talk to them and they're like 'oh we're so sorry,'" Buster said.
The family told KEZI they've contacted corporate headquarters for Rue 21 about the incident but have yet to hear back. A store manager said they're reviewing security footage to determine what happened. The chain told the TV station it doesn't tolerate discrimination of any kind.
"Seriously that's disrespectful and rude. Just because I'm bigger than you guys are, I'm not a 14 or smaller. It makes no sense why they would do that," Buster said.
