Kitchen appliances top complaint list

March 8, 2012 at 7:17 PM
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WASHINGTON, March 8 (UPI) -- The U.S. Consumer Product Safety Commission says kitchen appliances, footwear and toys were the biggest sources of consumer complaints over the past year.

CNN said the Top 10 mostly frequent online complaints to the CPSC involved electric ranges/ovens, dishwashers, footwear, refrigerators and microwave ovens, heating and air conditioning units, indoor lighting, cookware, laundry and a tie for bedroom bedding, furniture and grills.

"We are looking for patterns," CPSC spokeswoman Patty Davis was quoted as saying Thursday. "Random complaints, taken together, help us piece together the puzzle. It enables us to act more quickly to get dangerous, defective products off the market."

The CPSC says it receives an average of 600 consumer reports each month on SaferProducts.gov, which was launched a year ago.

Complaints on the Web site have led to voluntary recalls, such as one involving Disney Princess Plastic Racing Trikes.

The biggest number of complaints involved appliances, while 8 percent of online complaints involved nursery equipment. Toys and shoes each represented 4.5 percent of complaints.

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