US Airways managers serve Philly flyers

Jan. 2, 2005 at 7:33 PM
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PHILADELPHIA, Jan. 2 (UPI) -- US Airways officials have flown to Philadelphia International Airport to serve coffee and snacks to passengers, the Philadelphia Inquirer reported Sunday.

The managers were attempting to repair public relations after a baggage mix-up around Christmas holiday.

There were typical holdups at security checkpoints and parking garages, but baggage claims went smoothly at the US Airways section of Philadelphia International Airport, the Inquirer said.

Company spokesman David Castelveter said about 50 volunteers were at the airport to greet customers New Year's Day and equal numbers of volunteers would be there Sunday and Monday.

The company, currently in Chapter 11 bankruptcy, does not yet know how much the baggage debacle will cost the company.

The problem started during the Dec. 22 snowstorm, when flights were delayed and many employees called in sick and there were not enough replacements to cover their shifts.

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