The Pro Football Hall of Fame plans to refund ticket costs and some additional expenses incurred by fans who attended the canceled Hall of Fame Game earlier this month.
Official ticketholders are eligible for a complete refund of the cost of each ticket, handling and processing fees, and some approved reservation fees as well as one night hotel accommodations, subject to full approval and review.
The game between the Green Bay Packers and Indianapolis Colts was canceled hours before scheduled kickoff because of poor field conditions. The annual Hall of Fame game takes place in Canton on Sunday night, capping a weekend of Hall of Fame induction celebrations.
Pro Football Hall of Fame president David Baker said the Hall of Fame takes "full responsibility for what occurred at the game. We are doing what is right for our fans."
Ticketholders can also receive four tickets to the Hall of Fame museum, a commemorative photo of the 2016 Hall of Fame class and the right to purchase tickets to the 2017 induction ceremony before tickets are made available to the general public.
"The Hall of Fame game is our event. We sincerely regret disappointing fans but we believe that cancelling the game was the right thing to do," Baker said. "Respect for players and their safety must always come first, especially by the Hall of Fame. We endeavored to handle, to the best of our ability, these difficult circumstances in the right way. Our focus was on the safety of the players and the best and safest way to communicate the decision to fans, teams, league and the media representatives."