Apple breaks its silence about "bendgate"

Apple speaks out about "bendgate." Releases how many people have reported problems.
By Heather Records  |  Sept. 26, 2014 at 12:20 AM
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CUPERTINO, Calif., Sept. 25 (UPI) -- It has not been a good week for Apple.

On Wednesday, the technology company had to pull back the release of iOS 8.0.1 after users said they couldn't use their cell phones and the company's Touch ID wasn't working.

Also on Wednesday, video and pictures came to light showing Apple's phablet, the iPhone 6 Plus can bend.

Apple broke its silence on what's being called "bendgate" on Thursday.

Here's what Apple had to say about the controversy: "Through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus."

The first weekend that the iPhone 6 and 6 Plus went on sale Apple said they sold 10 million units.

Considering that Apple has sold millions of iPhones, 9 people saying theirs bent is a pretty small amount.

Here's the full statement from Apple:

Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.

Topics: iPhone 6
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