Patients accepting of digital check in

Jan. 24, 2013 at 10:16 PM
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ATLANTA, Jan. 24 (UPI) -- A small survey indicated 94 percent of U.S. patients reported they enjoyed using Digital Assent's PatientPad tablet computer during a doctor's appointment.

The survey of 85 patients conducted by Digital Assent, a healthcare media and marketing company in Atlanta, also found 84 percent of respondents reported checking in on the PatientPad was "better than a clipboard."

Patients also found the experience noteworthy, with a third of respondents reporting they discussed their PatientPad experience with family and friends after leaving the doctor's office, the survey found.

For practices that use the PatientPad, each patient is given their own PatientPad tablet to check-in for their appointment. While they wait, patients can use the PatientPad to explore relevant health information and learn more about the products and services offered by the practice.

"Consumer self-service options have been growing rapidly in other areas of life, so the positive feedback from PatientPad users in this survey is not surprising," Andrew Ibbotson, chief executive officer of Digital Assent, said in a statement.

"Patients of all ages are coming to expect the privacy and convenience of self-service tablet technology."

Digital Assent's survey was presented to patients between 24 and 72 hours after they used the PatientPad.

No other survey details were provided.

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