Sept. 25 (UPI) -- A Georgia couple who ordered collapsible storage bins from Amazon said the package contained an unwelcome bonus item -- a live snake.
Charene and Njeri Rucker said they panicked when they opened the package at their Clayton County home and saw the snake.
"I opened it and then I pulled it out and something hit the floor. I didn't know what it was," Charene Rucker told WSB-TV.
The couple, who shared images of the snake on Facebook, said they rushed their 1-year-old son out of the room and called professional animal handlers to come remove the snake at a cost of $425.
It was unclear at what point the snake, identified as a non-venomous banded water snake, ended up inside the box.
The couple said Amazon refunded their $15 for the storage bins, but they are also asking the company to pay the $425 fee to have the snake captured.
Wildlife expert Nick Jackson said it's possible the snake survived the entire trip inside the package.
"They have a slow metabolism for the most part and it's dependent upon their environment. If their environment is cooler, like a package or a warehouse, they can go a while without food or water," Jackson said.