An England restaurant chain apologized after denying an 18-year-old waitress a job by sending her a text with a crying laughter emoji. The restaurant said the text was sent to her "in error" and was meant for the manager. Photo by fill/Pixabay
Feb. 10 (UPI) -- A restaurant chain in England issued an apology after a waitress's job application was denied using a "crying laughter" emoji.
Megan Dixon, 18, was told she would be contacted within a few days after applying to a Miller & Carter branch in Enderby, Leicestershire, but received a strange text shortly after leaving her interview.
"It's a no x," the text read.
Upon asking why she was not accepted for the job, Dixon received a second text which read: "Just not engaging. And answers we're 'like' basic," alongside a crying laughter emoji.
The restaurant said the texts were meant for the manager and were sent to Dixon "in error," but she remained shocked at the "unprofessional" responses.
"I'm really disappointed by Miller & Carter," Dixon told ITV News. "Whether you're an employee or a customer you shouldn't be treated like that."
A spokesperson for Miller & Carter apologized for the mix-up and said the chain is "taking this extremely seriously and will be investigating to ensure it never happens again."
"We can't apologize enough to Megan. It was never our intention to be disrespectful or upset her in any way, the spokesperson said. "The texts were sent in error and were intended for our manager, not the candidate. However, we expect our team to act professionally at all times and to give constructive feedback after any interview via email."