NEW YORK, Nov. 2 (UPI) -- A New York Casino offered a woman a steak dinner after claiming her $43 million slot machine victory was the result of a malfunction.
Katrina Bookman was stunned as she took a selfie with the screen of a slot machine at Resorts World Casino announcing she had won a $42,949,642.76 prize.
"I couldn't believe it," she told New York Daily News. "My body went numb."
Her disbelief turned to anger and confusion the next day when representatives from the New York State Gaming Commission informed her she was not entitled to her payout, as the machine had malfunctioned and offered her a free steak dinner instead.
"There was nothing wrong with it when I was playing the machine," Bookman said. "How do we know when there's a problem with it? Once I hit something, now you're going to say it's a problem. I totally don't think that was fair."
The broken slot machine was taken in for repair after Bookman's incident and later placed back out on the floor.
According to the state gaming commission, messages on the machines warned that "malfunctions void all pays and plays."
Bookman argued she should at least receive the machine's maximum payout of $6,500.
"I feel I should win the max and I will treat him to a steak dinner," she told WABC.
The gaming commission said it can only legally refund Bookman her the $2.25 winning printed on her ticket.
Bookman plans to sue the casino, as her lawyer Alan Ripka believes she and other casino patrons are entitled to compensation for money taken by the broken machine.
"She's upset obviously," Ripka said. "She thought her life and family's life would have been changed forever."