Director of communications for the zoo, Shayla Bell Moriarty, told the Toledo Blade the security cameras helped resolve the situation "within minutes" and Bartholomy and Crawford did not attempt to enter any behind the scenes areas nor did they disturb any animals.
"My security team and Toledo police did an excellent job," she said. "How it played out is how it should have."
According to police, Bartholomy and Crawford were charged with criminal trespassing and are set to be arraigned on Friday.
Moriarty said Pokemon Go players are welcome to play the game at the zoo during regular hours as long as they abide by the zoo's rules.
"We always encourage guests to visit the zoo, but we ask that they follow the safety precautions already set out and not to enter restricted areas," she said. "Just do it in a safe and conscious way. Game or no game, this is why we have the precautions and barriers that we do."