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Florida Starbucks offering American Sign Language ordering in drive-through

By Ben Hooper
A St. Augustine, Fla., Starbucks allows deaf customers to order in American Sign Language using a video hook-up in the drive-through. Rebecca King/Facebook video screenshot
A St. Augustine, Fla., Starbucks allows deaf customers to order in American Sign Language using a video hook-up in the drive-through. Rebecca King/Facebook video screenshot

ST. AUGUSTINE, Fla., Nov. 5 (UPI) -- A Florida Starbucks is being praised online after a customer posted a video of the cafe's latest feature: Drive-through ordering in American Sign Language.

The video, posted to Facebook by Rebecca King, shows a trip through a Starbuck drive-through in St. Augustine, Fla., area.

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A Starbucks employee can be heard using the audio system to attempt two greetings before activating a video link on the ordering screen, allowing the employee to communicate with the driver in ASL.

"Starbucks! This is what I'm talking about!" King wrote in the video's description.

St. Augustine is home to the Florida School for the Deaf and Blind.

Katie Wyble, the employee seen in the video, said she is proud of the strides her store is making.

"I think more people need to know about what we're doing because it moves customer service to a whole new level," Wyble told WJAX-TV. "I hope it helps make more people aware of what they can to do serve others in their communities."

Starbucks! This is what I'm talking about! ❤️Share it away! We can change the world! :)

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Posted by Rebecca King on Tuesday, November 3, 2015

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