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Flyer charged $1,200 for airplane access to email

He thought he was signing up for a $30 WiFi package.

By Mary Papenfuss
This was the bill Jeremy Gutsche got from Singapore Airlines after he signed up for Wi Fi access on the plane (Facebook/Jeremy Gutsche).
This was the bill Jeremy Gutsche got from Singapore Airlines after he signed up for Wi Fi access on the plane (Facebook/Jeremy Gutsche).

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SINGAPORE, Nov. 15 (UPI) -- A Toronto man got the shock of his life when he received the bill for reading his emails this week during a trip on Singapore Airlines: $1,200.

"I had an otherwise enjoyable flight," ruined by the "sticker shock of being gouged $1200," blogged Jeremy Gutsche, founder of online trend site Trendhunter.

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The bill, which came up on Gutsche's cell phone at the end of the flight, covered 155 page views, mostly of emails, he noted.

He signed up for a $30 WiFi package. But that was llittle more than the access fee. The rest was an "overage charge" for downloading 30 megabytes of material.

At one point Gutsche uploaded a 4 megabyte Power Point doc, which he estimated cost him $100. The email warning his staffers that the upload was taking some time probably cost him $10, he thinks.

"I can think of a lot of other things I'd rather spend $1200 on, like a flight... to Singapore!" he quipped. "Alas, I've already done that and the flight ended up costing way more than expected."

The airline hasn't yet responded to his complaints.

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