Scottish innkeeper sues on bad Web review

Aug. 4, 2012 at 12:42 PM
share with facebook
share with twitter

STORNOWAY, Scotland, Aug. 4 (UPI) -- The owner of a small Scottish inn is suing a worldwide travel Web site over what he said was a suspicious review of his establishment.

Richard Gollin contends the bad review his guesthouse received on TripAdvisor contained untruths that warrant its removal.

"I believe that that one lie should disqualify his entry," said Gollin, who filed a small-claims action to recover bookings he said were lost due to the review on the Web site.

The review claimed the food was both not great and was not available in acceptable amounts. But Gollin said those claims were falsehoods and the date listed by the guest was incorrect, the trade publication Caterer and Hotel Keeper said.

TripAdvisor responded by saying it was not subject to Scottish law but would still seek formal dismissal of the claim. The site declined further comment on the case.

Related UPI Stories
Trending Stories