Airline apologizes for booting kid, mom

Oct. 31, 2009 at 4:38 PM
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SAN JOSE, Calif., Oct. 31 (UPI) -- Southwest Airlines says it has apologized to a California woman who, along with her cranky 2-year-old son, was kicked off a plane.

Southwest spokeswoman Marilee McInnis, however, did not apologize for the reason they were booted off the jet as it was preparing to take off from Amarillo, Texas, the San Jose, Calif., Mercury-News reported Saturday.

McInnis said Pamela Root's son Adam was raising such a fuss that airline attendants could not deliver their pre-flight safety instructions over the din.

"We have to abide by FAA policies and be able to deliver safety announcements," she told the Mercury-News. "Our flight attendants gave the child juice and coloring books, and we're sorry she was inconvenienced."

Root, of San Jose, told the newspaper that she accepts Southwest's apology, but added "in the future we just hope that children are not separated from their luggage."

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