CANARY ISLANDS, Spain, Aug. 9 (UPI) -- Low-cost air carrier easyJet says it will pay $3,360 to a British family stranded in the Canary Islands after the pilot forgot to renew his license.
The couple, Nicola and Robert Starkie, and their two young daughters were planning to head home from Las Palmas on Grand Canary after a wedding, but when they got to the airport, they found their flight was canceled because the pilot's license had expired, The Times of London reported Saturday.
The next flight didn't leave for five days, and the airline allegedly said it couldn't guarantee the family seats on it. Even worse, easyJet would only pay for two nights accommodations in the meantime, the newspaper said.
The Starkies found seats on a flight to Bristol, England, with another carrier, at a cost of $768, the Times said, and only received what they considered to be proper compensation after they brought their story to a local newspaper.