Dec. 21 (UPI) -- Cable and internet giant Comcast put customers on an additional monthly service plan without their consent, Washington State officials alleged Thursday.
Washington State Attorney General Bob Ferguson and his team reviewed 150 call recordings from Comcast customers who were subsequently subscribed to the company's "service-protection plan," which costs an additional $5.99 per month, the Seattle Times reported. Ferguson's team found that 74 people got signed up without the plan ever being mentioned on the phone and, in at least two cases, they were signed up after they specifically declined to enroll in the plan.