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Airline fees anger fliers, group says

(UPI Photo Files)
(UPI Photo Files) | License Photo

NEW YORK, Aug. 12 (UPI) -- The executive director of a U.S. airline passenger group said new fees for a slew of airline services are provoking negative reactions.

"Confusion and anger is everywhere," Kate Hanni of the Coalition for an Airline Passengers' Bill of Rights told USA Today Tuesday.

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Frequent flier Jeff Kahne from San Antonio, Texas, said the new fees resembled an old scam technique. "I think this a la carte method of squeezing travelers is basically bait-and-switch," he said.

Airlines have added new fees for a variety of services, including checking an extra bag, asking for a seat with extra leg room and for booking flights over the phone, the newspaper reported.

Some feel airlines fees have gone too far. JetBlue is now charging $7 for a pillow and a blanket passengers can keep. Airlines frequently loan these for free.

The fees can add millions to revenue. US Airways has said it will reap as much as $500 million on new fees this year, including charging for non-alcoholic drinks.

Airlines blame fuel costs. Jet fuel is expected to cost airlines $61.2 billion this year, compared to $20 billion in 2007, David Castelveter, vice president of the Air Transport Association said.

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