Hyun Lee, a New Jersey woman of Korean descent, picked up her photos from a CVS in February when she noticed that her name on the receipt had been changed to "Ching Chong Lee," The Smoking Gun reported Thursday.
Feeling “shocked, stunned, mortified, humiliated, and severely distressed," Lee wrote a complaint to customer relations: “Do you think it’s funny? It’s very disturbing to me!!!!”
CVS responded in an email, writing that they were "very sorry" about Lee's experience. They pledged to "counsel and train" the store employee responsible.
Lee is now suing the company for $1 million in damages.
“He should have been terminated immediately,” Lee's attorney told ABCNews.com. “She never got an apology. She never got anything further after she complained.”
“It appears that the employee is still there. She will not return to that CVS until that employee is removed," her attorney added.