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Luka Apps, 7-year-old writes letter to Lego, gets toy replaced

When 7-year-old Luka Apps lost his Jay ZX Lego character, he wrote to Lego asking them for a replacement, and they sent it to him.
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CREDIT: @SimonApps
CREDIT: @SimonApps
Updated Jan. 10, 2013 at 5:22 PM
Published: Jan. 10, 2013 at 4:49 PM

When 7-year-old Luka Apps lost his Jay ZX Lego character after disobeying his dad's suggestion to leave it at home, he wrote to Lego asking them for a replacement. Soon after, a Lego consultant wrote back saying that Lego usually doesn't replace lost figurines for costumers, but that for him, they would make an exception.

Here's a transcript of the exchange that was posted on Twitter by Luka's dad, Simon Apps.

Lego's reply , made the 7-year-old literally jump from excitement, his father reported on Twitter. Luka wrote back to LEGO saying,

Hello Richard.

Thank you for talking to Sensei Wu for me.

I promise I will look after them.

– LUKA

Since Apps uploaded the story on Monday, it went viral on the internet and is being talked about all over the world. The grateful father made it a point to thank Lego for their great customer service.


In other Luka news, the luckiest 7-year-old in the world's week just keeps getting better. Earlier today he tweeted,


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