Stan Beaton thought he'd never hear his wife's voice again, after a voicemail message she recorded was deleted by the phone company last December.
Beaton, a 68-year-old retiree from Mirfield, England, lost his wife to cancer in 2003, but kept their answering machine message so he could continue to listen to her speak.
"In the early days [I listened to it] quite often. Basically it came to the point when if I felt low then I would listen to it," he told BBC Radio Leeds in a video that went viral on Thursday.
But the message disappeared due to technical work by Virgin Media. Beaton was heartbroken.
"Sadly it disappeared. I was absolutely devastated by it, but also extremely angry," he said.
Beaton got in touch with the phone company, whose engineers spent three days searching for his lost message.
In the video, Beaton hears his wife's voicemail message for the first time since thinking he'd lost it forever.
"It's just a wonderful, wonderful sound that I thought was lost forever," he said.
Beginning Sunday, the state, which also includes the cruise ports of Cozumel and Playa del Carmen, will switch from Central Standard Time to Eastern Standard Time.
It took two years for government and tourism industry officials to come to the agreement.
"Cancun is excited to welcome this time change, which will allow our visitors to take advantage of one more hour in our beautiful destination," said Jesus Almaguer, CEO of the Cancun Convention and Visitors Bureau, in a press release. "The added sunlight should also generate reductions in electricity use for hotels and restaurants in the area, which aligns with Cancun's turquoise conservation initiative."
I"t will mean the destination will gain added sunlight each day, which according to hoteliers and service providers in Cancun, will result in economic benefits, as tourists will enjoy extra time on the beaches, consume more at restaurants and cafes, and spend longer time in parks and excursions found in and around the destination," the Cancun CVB said in a release.