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Oct. 16, 2013 / 4:26 PM

House panel to investigate Obamacare roll-out glitches

The federal health insurance exchange, the primary vehicle for a key component of the Affordable Care Act, went live on Oct. 1, 2013. Its first week was beset by technical problems as a large number of people logged on to explore the new site. (Healthcare.gov)

The federal health insurance exchange, the primary vehicle for a key component of the Affordable Care Act, went live on Oct. 1, 2013. Its first week was beset by technical problems as a large number of people logged on to explore the new site. (Healthcare.gov)

WASHINGTON, Oct. 16 (UPI) -- A U.S. House committee said it has launched an investigation into the online problems plaguing the roll-out of new federal health insurance marketplaces.

The Republican-controlled House Energy and Commerce Committee will investigate why the website established as the clearinghouse for Americans seeking to enroll in new health insurance programs, HealthCare.gov, failed Oct. 1, the first day the plans were made available to the public.

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A host of software problems and huge online traffic numbers contributed to the crash despite promises from government officials and contractors working on the project that everything would go smoothly with the Obamacare rollout, McClatchy Washington reported Wednesday.

Two weeks later and the website still is not working properly.

The Department of Health and Human Services said 15 million people have visited the site but it will not release Obamacare enrollment numbers until November.

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