facebook
twitter
rss
account
search
search
 

Mobile slowdown hits Cyber Monday shopping

Nov. 27, 2012 at 8:31 PM   |   Comments

| License Photo
SAN MATEO, Calif., Nov. 27 (UPI) -- Cyber Monday set records for online shopping even though shoppers using smartphones and tablets often encountered delays in connecting, web analysts say.

Mobile retail sites on average took more than 18 seconds to load Monday, twice their normal load time, the Mobile Commerce Index from Keynote, a mobile and website monitoring company, reported.

The same websites' traditional pages, the ones that load on laptop and desktop PCs, were loading in just a seventh of that time, CNN reported.

Tablets and smartphones are becoming popular with shoppers. The number of people using them to make online purchases rose by 70 percent over 2011.

Slow mobile website speeds encountered by frustrated shoppers puts "significant revenue at risk," Keynote said.

"The amount of holiday shopping now taking place on smartphones has simply grown too large for retailers to ignore," Aaron Rudger, mobile and web performance manager at Keynote, said.

Online shoppers typically won't wait more than 3 seconds for a website to load, Rudger said, and online retailers risk losing shoppers to competitors' sites if they don't present pages fast enough.

© 2012 United Press International, Inc. All Rights Reserved. Any reproduction, republication, redistribution and/or modification of any UPI content is expressly prohibited without UPI's prior written consent.
Recommended UPI Stories
Featured UPI Collection
trending
Celebrity Couples of 2014 [PHOTOS]

Celebrity Couples of 2014 [PHOTOS]

Most Popular
1
Ukraine: Troop movements will no longer be publicized after Russian attacks
2
High-ranking Chicago police officer charged with putting gun in man's mouth
3
Islamic State claims mass execution of 250 Syrian soldiers
4
Federal judge strikes down polygamy ban in Utah
5
Obama speaks on Iraq, Syria, the Islamic State threat, and Ukraine
Trending News
Video
x
Feedback