HOUSTON, Jan. 7 (UPI) -- Texas-based video surveillance developer LenSec announced the appointment of a new vice president of service to improve customer-service strategies.
WESTLAKE VILLAGE, Calif., Nov. 20 (UPI) -- An independent rating service finds that, among U.S. brokerage firms, Vanguard captures the highest customer satisfaction ranking.
NEW YORK, March 4 (UPI) -- The big U.S. cell phone companies have been making steps to improve their customer support and service, analysts say.
BOSTON, Feb. 26 (UPI) -- A U.S. man has begun Get Human, which he calls a grassroots movement to change the face of customer service -- or get a human to answer the phone.
NEW YORK, Jan. 7 (UPI) -- A Customer Rage study conducted by the Customer Care Alliance with Arizona State University's business school found customers in a rage.
SPRINGFIELD, N.J., Nov. 6 (UPI) -- Call a U.S. customer service line and chances of talking to a human being are getting lower and lower -- and dialing zero won't help much.
SEATTLE, Sept. 13 (UPI) -- Amazon.com said Tuesday it will open a customer-service center in Kennewick, Wash., later this year.
DULLES, Va., Aug. 25 (UPI) -- America Online Inc. of Virginia agreed to pay a $1.25 million fine to New York state and to stop discouraging consumers from canceling service.
MINNEAPOLIS, June 22 (UPI) -- Jostens of Minneapolis, Minn., said Tuesday it plans to discontinue operations at its Red Wing, Minn., facility by Sept. 1.
DETROIT, July 10 (UPI) --
