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FedEx delivers tumor sample instead of man's Kindle

By Ben Hooper Contact the Author   |   Jan. 11, 2016 at 12:33 PM

BRISTOL, England, Jan. 11 (UPI) -- A British man expecting delivery of his new Kindle was shocked when he opened his FedEx package and instead discovered a tumor specimen meant for a hospital.

James Potten, 37, of Bristol, England, said he thought the FedEx package delivered to his home was his new Kindle electronic book reader, but the package actually contained a box labeled, "patient tumor -- specimen enclosed."

The package came from a California address, Potten said.

"Wow @FedEx. You've swapped my new kindle with a tumor specimen. Still waiting for collection #FedExFail #notmykindle," Potten tweeted Saturday.

The Royal Free Hospital confirmed to the BBC that a package "intended for one of its institutions... was delivered to an address in Bristol."

"If [we were] the intended recipient... we will await answers from the delivery company as to how this mistake was made," a hospital representative said.

Potten said the delivery was odd as his name was on the outside of the package.

"The tracking code on the item had the same first five and last three numbers as my order but it wasn't my Kindle," he said Sunday. "I've been trying to get FedEx to collect it as it is potentially a sample that needs to be tested and sent back with some urgency. I don't know where my Kindle is, but if it is at the Royal Free I'd be happy to do an exchange."

Potten tweeted Monday that the exchange had been made and FedEx delivered his Kindle.

"Delivered!! Thanks finally to @fedex @waterfi #FedExFail #notmykindle #thatsmykindle," he tweeted.

FedEx said in a statement that officials "regretted the error" and "will consider future changes to our processes."

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