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A Comcast serviceman allegedly went to Gloria Baca-Lucero's Albuquerque home to complete some work and before getting started, he told her there was a fee.
Baca-Lucero said she thought it would be free, got upset and called customer service. When the fee was confirmed, Baca-Lucero still refused to pay and the worker started putting his tools away.
The suspect then grabbed one of his bags and took it in her house, the Albuquerque Journal reported. When he went to get it back, she pulled out a black handgun and pointed it at his torso.
According to the worker, he called 911 and left because he "didn't want to get shot."
A search of the 48-year-old's home turned up a black Glock and the worker's tool bag.
Baca-Lucero was charged with aggravated assault with a deadly weapon.