Duff Watson is an "A-List" passenger, but when he attempted to priority board with his two children, the gate agent wouldn't let him.
He told the agent that he would be "sure to tweet about it," and then he did.
When the agent read what he wrote, she had Watson and his children removed from the plane because she felt "threatened" by what he had tweeted.
"There was no use of profanity, there were no threats made. There was nothing other than, you know, a terse exchange between a customer service agent and a customer," Watson told WCCO. "She said, 'You can't board the plane unless you delete that tweet.'"
He deleted the tweet and they were allowed back on.
Unreal exp. Awaiting resp. from airline. Asked for name of rude gate agent. We board. I tweet. Kids & I pulled off unless I delete. AYKM?— Duff Watson (@DuffWatson) July 21, 2014
Southwest Airlines confirmed "that a customer was removed for a short time and continued on to Minneapolis." All three passengers got $50 vouchers, but they won't be flying Southwest Airlines again anytime soon.
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