Irena Mujakovic's 2003 ride was having transmission problems, and the dealership was able to fix the issue and also sell her a warranty.
Unfortunately, the transmission went out again so Mujakovic brought the car back. She was surprised to find out that her newly-purchased warranty didn't cover what needed to get done.
"First time I paid $300 second time they asked me $400 saying how the warranty doesn't cover labor," Mujakovic told First Coast News. "I though it unfair because nobody said that to me."
After she filed a complaint with the DMV's district office; the dealership was told to give Mujakovic a refund. Holiday Motors complied with the letter of the law, if not the spirit.
When Mujakovic went to get her money, she was handed two bags containing mostly pennies and some bills. "I'm so mad with them," she said.
Ed Di Miranda of Holiday Motors said that business has been slow and the dealership did technically comply with the request for a refund.
"I am doing what DMV asked me to do," he said. "It is legal tender." According to Di Miranda, the bags only contain about $85 in coins.