Lawsuit: Woman pressured into buying car

CLIVE, Iowa, Dec. 1 (UPI) -- A 77-year-old Iowa woman said in her lawsuit against a car dealership she was pressured into buying a new car when she only wanted an oil change.

Audrey McKnight of Carlisle said she took her 2006 Hyundai Sonata to an auto dealership in Clive for an oil change Oct. 21 and a saleswoman pressured her into looking at cars despite her protests that she could not afford a trade-in, the Des Moines (Iowa) Register reported Tuesday.

"I told them I cannot do a bigger payment," McKnight said. "I just kept telling that. They didn't care."

McKnight said her repeated protests that she had to leave were ignored and sales staff aggressively showed her cars for eight hours until she agreed to "try out" a 2008 Hyundai Azera with the promise that she could return it the next day if she was not satisfied. However, she said the dealership told her the next day that the sale was final and she could not trade back for her 2006 Sonata.

Max Holmes, owner of the dealership, said his business "tries to be straightforward and honest" and he is working to find a resolution to the lawsuit.

"The important thing to me is that, since the day after she purchased her car, we've been working with her to try to accomplish her objectives," Holmes said. "We still will, and that's really our first and only objective here -- to end up with a satisfied customer."