"It was a little weird, knowing that millions of people might see me make a mistake," said Yolanda Martin, who has worked at the ticket counter for the Dallas-based discount airline carrier for nine years. "I never thought my job would seem very exciting to anyone."
The 18-show series, "Airline," debuts at Monday on the A&E cable network with two 30-minute episodes based on cameras following the Southwest employees at Chicago Midway Airport and Los Angeles International Airports.
The show is similar to a series in Britain that followed Heathrow Airport employees as they dealt with crisis and customers in London's airport, the Fort Worth Star-Telegram reported.
"Everyone can connect to the trials and tribulations of travel," said Nancy Dubuc, vice president of documentary programming at A&E. "We all have a love-hate relationship with air travel."