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Teen solves centuries-old math problem
WASHINGTON, Dec. 29 (UPI) -- The U.S. agency to process millions of applications from new guest workers is crippled by antiquated technology.
"Because of repeated changes in focus and direction, (U.S. Citizenship and Immigration Services) has tended to duplicate previous modernization initiatives and has not demonstrated the ability to execute its planned strategy," says a new report from the homeland security Inspector General Richard Skinner.
The agency, a part of the U.S. Department of Homeland Security, processes requests from foreigners in the United States for so-called Green Cards -- legal permanent residency -- naturalization and other immigration benefits.
Previously part of the notoriously inefficient Immigration and Naturalization Service, which was broken up and folded into homeland security in 2003, the agency inherited a decades-old, paper-based, manual system for processing immigration benefits.
In September 2005 the inspector general recommended that it develop an information technology modernization strategy to computerize its records and processing.
But this latest review shows the agency is still wrestling with the changes.
"Although (U.S. Citizenship and Immigration Services) has exhibited new commitment to business transformation," says the report, released earlier this month, it still "faces challenges in finalizing its approach and advancing to transformation implementation."
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