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WASHINGTON, Nov. 13 (UPI) -- The U.S. Nuclear Regulatory Commission has established a telephone and e-mail help desk.
Now members of the public and licensees will be able to more easily submit or access documents through the agency's electronic filing system, the government announced.
The help desk also will help stakeholders seeking information on license applications and the status of those applications, and it will help those attending hearings to be more prepared.
Until now, public requests for assistance have been handled by the NRC Public Document Room staff, but a growing number of applications and concerned stakeholders have made it difficult to keep up with demand for assistance.
The NRC help desk will be open Monday through Friday, except federal holidays, from 8 a.m. to 8 p.m. Eastern time. The help desk can be reached by toll-free telephone at 1-866-672-7640, or by e-mail at MSHD.Resource@nrc.gov.
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