facebook
twitter
search
search

Hasbro admits some reports of battery problems with Big Hugs Elmo

Dec. 28, 2013 at 6:00 PM

PAWTUCKET, R.I., Dec. 28 (UPI) -- Hasbro Inc., maker of Big Hugs Elmo, acknowledged Saturday that a Canadian man is not the only person having trouble with overheating batteries.

Dave Waterhouse of Bridgewater, Nova Scotia, told the Canadian Broadcasting Corp. he tried three sets of batteries in the Elmo he bought for a young relative. He said there were problems each time.

After the CBC ran a story, other people reported battery problems.

Hasbro, which has its headquarters in Pawtucket, R.I., acknowledged Saturday it had received other complaints, although the company said there were few.

"We're asking those consumers to please work with our Consumer Care team to return the product to us for evaluation," the company said in a statement, adding that everyone would get their money back or a replacement Elmo.

Like Us on Facebook for more stories from UPI.com  
Topics: Nova Scotia
Latest Headlines
Top Stories
Ford recalls 432,000 North American vehicles over software bug
Compact cannon for British armored vehicles
New Zealand military receives medium heavy military trucks
BBC to lay off 1,000 people to make up for $234M in lost revenue
U.S. proposes tighter pipeline spill rules