Advertisement

Dreams fade in many shopping returns

NEW YORK, Dec. 26 (UPI) -- Christmas Day may be about ripping open gifts, but on the day after U.S. retailers are making it tougher to bring back the stuff you don't want.

Edgar Dworsky, a consumer advocate and editor of Consumer World, told CNN that increasingly complicated and restrictive return policies may contain some nasty surprises for shoppers who have not read the fine print ahead of time.

Advertisement

For example, Amazon.com said it will not take back TVs that are 27 inches or larger.

"Customers should inspect the TV when it is delivered to them because they do have the right to refuse delivery if there's a problem or if it's damaged," said Molly Ingle, spokeswoman for Amazon.

No. 1 electronics retailer Best Buy is slapping a 15 percent restocking fee on returns for certain items.

Customers have it easier at Best Buy's rival and No. 2 electronics retailer Circuit City, which has been aggressively touting a "no-hassle" return policy in its advertisements.

The National Retail Federation estimates that 4-6 percent of gifts will be returned this year.

Latest Headlines

Advertisement

Trending Stories

Advertisement

Follow Us

Advertisement